Help Center

{"xsrfToken":"96b3bf536838373f8d88ea759135db39d574c7da_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/71232c01-effc-4022-8a47-4ffa9a930995/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMzljZjc2NS1lZWI3LTQ4NDctOTRmMS0xMGQ2NWI5YWFlOWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcxMjMyYzAxLWVmZmMtNDAyMi04YTQ3LTRmZmE5YTkzMDk5NSI6WyJyZWFkIl19LCJleHAiOjE3NjU4MDEyNzcsIm5iZiI6MTc2NTgwMDY3N30.aHlBaBmkb8PJLyj5RTg8dh962pNF-d0wxoU57dDSXNU&client=a39cf765-eeb7-4847-94f1-10d65b9aae9a&mode=fit","logoId":"71232c01-effc-4022-8a47-4ffa9a930995","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SureAdhere Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the SureAdhere Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans le centre d'aide SureAdhere","sharedPortalName":"Centre d'aide","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002c5f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Login to see help requests","loginAnnouncementMessage":"<p>You need to create an account to access any help requests you have created.</p>","loginAnnouncementLocale":"en-US"}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sureadhere","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"96b3bf536838373f8d88ea759135db39d574c7da_lout","baseUrl":"https://sureadhere.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sureadhere.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a39cf765-eeb7-4847-94f1-10d65b9aae9a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"358b52c8a1d94937b7ea2c0546fa7a3b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://sureadhere.atlassian.net","edition":"standard","anonymousEnabled":false,"requestIntroEnabled":true}